Last updated: 3 July 2025
1. Who we are & how to contact us
Fitz Promotions (“we”, “us”, “our”) operates the website https://www.fitzpromotions.co.uk.
For any privacy-related questions or requests, please contact us at: billyfitzpromotions@gmail.com
2. What personal data we collect
- Directly from you: name, email address, phone number, ticket purchase details, and any other information you submit through forms, bookings, or communication.
- Automatically: IP address, browser type, pages visited, device data, and site usage information collected via cookies and analytics tools.
3. How we use your data
- To operate and manage our events and website.
- To respond to your enquiries and provide customer service.
- To process bookings, ticketing, and related transactions.
- To improve site performance and user experience.
- To send event updates and marketing emails, if you’ve opted in.
- To detect and prevent fraud or misuse of services.
4. Sharing your data with third parties
We may share your data with trusted third parties such as payment processors, ticketing platforms, email service providers, and website hosting services to facilitate our operations. We do not sell your personal data. We may also disclose your data to comply with legal obligations or protect our rights.
5. Cookies and tracking
We use cookies and similar technologies to monitor website traffic, analyse visitor behavior, and improve your experience. You can accept or decline non-essential cookies upon visiting our website. Cookie preferences may also be managed through your browser settings.
6. Data storage & transfers
Your data is securely stored in the UK or EEA. If transferred outside of these areas, we ensure that appropriate safeguards such as Standard Contractual Clauses are in place to protect your data.
7. Data retention period
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy. Booking and enquiry records are generally kept for up to 3 years. Analytics data is typically retained for up to 12 months.
8. Your rights under GDPR/UK-DPA
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal data
- Restrict or object to certain types of processing
- Request a copy of your data in a portable format
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please contact billyfitzpromotions@gmail.com.
9. Children
Our services and events are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us so we can remove it.
10. Updates to this policy
We may update this Privacy Policy periodically to reflect changes in our services or legal obligations. Updates will be posted on this page with an updated “Last updated” date.
11. Complaints
If you are unhappy with how we handle your data, you may contact us at the email above or lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk.